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ParentMail at PLS & Prendergast Primary

Improving School Communications with ParentMail

Communicating with parents and carers is an important part of what we do; making sure you get the correct information about activities, events and things that really matter is something we care about. 

Traditionally we have used printed letters but delivery of these can be unreliable; they are also expensive, take time to produce and are not environmentally friendly.

We have been using ParentMail since Monday 11 April. This is a service used by over 6,000 schools, nurseries and children’s clubs to communicate to parents. ParentMail will be beneficial to you because:

  • Messages will get to you reliably and on time
  • We can send messages directly to mums, dads and other carers at the same time
  • Emergency or important information can be sent by text message
  • iPhone and Android Apps are available for parents on the go.

To use the latest version of ParentMail all you need to do is verify your account. You will have been sent either an email or text message from ParentMail, in the beginning of April - you can also click the link to register with ParentMail. Once you have done this, please just follow the instructions below.

If you have both a mobile number and an email address registered on your account, you will receive a registration invitation by text and email. You can decide which way you register – but you will only need to register once.

Mobile registration:

Please click on the link from the text message and follow the verification process. You will be asked to enter some details, answer a security question to verify who you are and to set a password for your account.

Email registration:

Please click on the link from the email and follow the verification process. As above, you will be asked to enter some details, answer a security question to verify who you are and to set a password for your account.

Please be assured that ParentMail is registered with the Information Commissioner and guarantees that all information you provide will be kept private and will not be passed on to any other organisation.

If you have not received any contact from ParentMail within 7 days please contact Christine Payne, our Office Manager,  to update your contact information, as this may be out of date. She can be reached on 020 8690 1114.


See the FAQs and ParentMail 'help' section for more info.

Posted on 30th March 2016